Quality Improvement Plans (QIP)
Quality improvement is an ongoing priority that helps us continually find new and better ways to enhance care for patients, increase satisfaction and achieve even better clinical outcomes. Our Quality Improvement Plan, or QIP, is one tool that we are using to help us document and review our current performance in a variety of areas. With this plan, we will be able to very clearly see our targeted areas for improvement and chart our progress. Please click on the links below to view Hôtel-Dieu Grace Healthcare’s Quality Improvement Plan.
2026/2027
2026/2027 Quality Improvement Plan - Narrative
2026/2027 Quality Improvement Plan - Workplan
2026/2027 Quality Improvement Plan - Progress Report
What is the Quality Improvement Plan (QIP)?
In June 2010, the Ontario Government passed the Excellent Care for All Act. This legislation will help support hospitals to further improve the quality and safety of care they provide for members of our community. One of the ways that the Excellent Care for All Act is helping hospitals meet our community’s expectations regarding quality, patient safety and accountability is through the public reporting of QIPs.
QIPs provide a meaningful way for Hôtel-Dieu Grace Healthcare to show our accountability to our community, patients and staff. Our QIP is focused on creating a positive patient experience and delivering high quality healthcare.
How do I read the QIP?
Our QIP is made up of three parts:
- The narrative provides a brief overview of our QIP, highlighting and listing our hospital’s top priorities for the year, along with accomplishments from the previous year. It also outlines our Workplace Violence Plan and Executive Compensation.
- The executive summary infographic and work plan includes our improvement targets and initiatives. The executive summary infographic and work plan includes a core set of indicators that all similar hospitals across the province and healthcare system are working on with indicators in the areas of safety, effectiveness, access and focused on patient-centred care.
- Progress Report – this provides an update on previous year’s QIP and progress to date on indicators as well as action plan updates.
Health Quality Ontario requested that all hospitals report on a series of core priority and mandatory indicators to support province-wide system changes and comparisons. The core indicators that apply to our hospital are reflected and form the basis of our QIP.
How is the QIP developed?
Hôtel-Dieu Grace Healthcare’s Board of Directors and our Quality Committee are responsible for overseeing the development of the QIP. The members of our Board and the Quality Committee work closely with our HDGH team of healthcare professionals to determine areas where we are doing well and areas where we have room for improvement in the core system indicators outlined by Health Quality Ontario. From there, we set targets for the organization for these key mandatory and priority system indicators which are reflected in the plan.
What timeframe does the QIP cover?
QIPs are completed, submitted to the Health Quality Ontario and posted publicly annually at the start of each fiscal year, April 1st.
Where can I get more information about quality or HDGH QIP?
Please email us
Alison Murray (alison.murray@hdgh.org)
Where can I find out more information about the Excellent Care for All Act and QIPs?
Please visit the Ontario Ministry of Health and Long-Term Care website for more information about the legislation and its requirements, including the QIP.
Where can I find out more information about Health Quality Ontario?
Please visit the Health Quality Ontario website more information about Quality Improvement Plans and healthcare quality in Ontario.